Editor: May I offer a tip for people who are in small fender-bender accidents?

In late 2005, I had the privilege of buying a new car. I have owned this vehicle for six-and one-half years, and it has been hit (through no fault of mine) by six different people.

All of those people have been defensive, hostile or just plain mean towards me when I tried to gather the necessary information to make an ICBC claim. One lady in particular, who actually hurt me very badly in 2007, was upset that I was delaying her from going to work because she was running late when she plowed into the back of my car.

Less than a month ago, I experienced yet another fender-bender in the parking lot of WalMart in 91原创.

The driver of the offending vehicle was extremely defensive and just downright ugly.

Where has common courtesy gone? Where is accountability? A simple 鈥淚鈥檓 sorry, I made a mistake鈥� would go a long way.

I ignored the behaviour of the individuals who didn鈥檛 want to be responsible for their actions, and underwent the process it takes to determine if I need or want to make a claim.

I decided not to take into account the bad behaviour and let myself make a decision based on what I could live with and accept.

Are we a society who feels that we are not responsible for our wrongdoings, or do we feel that we never do any wrong and anyone who points it out is the one to blame?

If you are in a fender-bender and it鈥檚 your fault, admit it. Take ownership.

It shows intelligence because in life, everyone makes mistakes.

Sandra Steffan,

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