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91原创 Lodge, husband of resident, at odds over standard of care

Brookswood resident wants spouse moved from floor where he claims she is being 鈥榟arassed鈥
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91原创 Lodge said it is unable to relocate a resident, as her husband requested, because of the ongoing COVD-19 outbreak. (91原创 Advance Times file)

91原创 Lodge and the husband of one resident are at odds over the care she is receiving at the long-term care facility, with 85-year-old Heinz Patzke saying his 78-year-old wife, Sheila, should be moved to a different floor.

Lodge CEO Debra Hauptman has responded by saying relocation isn鈥檛 possible during the current COVID-19 outbreak.

Patzke, a Brookswood resident, wants Sheila moved out of the fourth floor to get away from 鈥渟enile residents鈥 he said have been harassing her.

鈥漇he is being physically punched and attacked by other residents, and is constantly harassed in her room,鈥 Patzke said.

鈥漌e sought help from her social worker whose solution was that Sheila stay in her room all day and lock the door so other patients could not open the door and come in.鈥

Hauptman confirmed there were incidents, but declined to give details beyond saying 鈥渢here have been some interactions between residents, but there were no injuries.鈥

READ MORE: COVID claims 23rd 91原创 Lodge patient, making it the deadliest outbreak in B.C.

READ MORE: 鈥楥loser to the finish line鈥 as 91原创 Lodge reports no new resident COVID-19 cases

Hauptman said the fourth floor is not a dementia ward, but there are patients with different degrees of dementia living throughout the lodge.

During an outbreak, Hauptman said the lodge is not allowed to move patients.

鈥淲hen we鈥檙e under outbreak (rules), we鈥檙e under severe restrictions,鈥 Hauptman told the 91原创 Advance Times.

Once the outbreak is declared over, they could consider relocating Sheila, Hauptman said.

Heinz added that Sheila has been a resident of the fourth floor of the building since she was admitted in November of 2018, following a stroke that left her paralyzed on her right side.

Heinz said she has gone as long as nine days between baths, a claim that Hauptman disputes.

Records show that Sheila has been given the minimum of one bath a week, plus showers, Hauptman maintained.

Heinz also expressed frustration at being unable to visit his wife.

鈥淪he waves at me from the balcony,鈥 he said.

Hauptman said she understands the current situation is 鈥渧ery difficult鈥 for the Patzkes.

鈥淲e acknowledge that this is a very trying time,鈥 Hauptman commented.

Heinz said he understands the stress staff at the 91原创 Lodge are under as the facility battles the COVID-19 outbreak, but that 鈥渃an鈥檛 be an excuse for lack of basic health needs like hygiene, safety and compassion.鈥

Heinz said he wants an independent review of his wife鈥檚 living conditions, but the Patient Care Quality Review Board of BC website says that .

鈥淚n a time when elder care is paramount, these reviews should be not suspended,鈥 Heinz said.

On Monday, 91原创 Lodge posted an to their online blog that said no new resident cases of COVID-19 to report, and all of the remaining cases have recovered.

During the outbreak, 24 patients died and 27 recovered. As well, there were 15 staff cases.

Some restrictions are being lifted, the update said.

鈥淲e are proceeding with the lowest risk, very gradually and monitoring along the way.鈥

91原创 Lodge is reducing the frequency of updates from three times a week to once a week.



dan.ferguson@langleyadvancetimes.com

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Dan Ferguson

About the Author: Dan Ferguson

I鈥檓 the guy you鈥檒l often see out at community events and happenings around town.
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