Editor: Everyone always has a complaint about the way they have been treated, but how often do you hear about the good side?

My wife was involved in a motor vehicle accident to which I was a witness. I was first to start first aid, in the middle of the road.

Once I had control over the situation and was reaching for my cellphone to call 911, I had the people from behind us as well as the people in front of us volunteer to help.

Having control, I thanked them and they carried on. Then a nurse on her way to work stopped and, knowing more first aid than myself, took over the situation until the fire trucks arrived.

That morning, we had Surrey fire department, Surrey RCMP and the BC Ambulance attend to assist with my wife鈥檚 injuries. Everyone was extremely calm and professional.

Once my wife was on her way to the hospital, the RCMP member realized that having two vehicles at the scene and one driver would not work and the tow truck was delayed.

Since we did not live far away, he followed me home to drop off one vehicle and then drove me back so that I could drive the second one as well.

The fire department stayed on scene to make sure no one went through my wife鈥檚 belongings until I returned to remove the vehicle. Those two acts of kindness were not requested, but they did them anyway.

Once I made it to the hospital to see my wife, we stayed in the emergency from approximately 8 a.m. until she got a bed that night at 8:45 p.m.

During that time, the paramedics who transported her, stopped by after their other pick-ups to check in and see how she was.

These are the small things that no one ever sees.

She spent seven days and six nights in the hospital. During her stay, I came to know some of the nurses and more paramedics.

I have nothing but respect for the men and women who do these important jobs 鈥� not for the recognition of it, but for the joy of helping others.

My heart-filled thanks goes out to all the doctors and nurses at Surrey and Royal Columbian Hospitals, the Surrey Fire Department, Surrey RCMP, BC Ambulance Paramedics , AIM , The Harley Davidson Baggers and Hawgs Den and also the Greater Vancouver Motorcycle Club. Their motto,  鈥淔or the betterment of motorcycling,鈥� never rang more true. It was demonstrated by the outpouring of support and well wishes for a speedy recovery. Thank you all.

Bill and Anne Talley,

Surrey