Buying a previously owned vehicle is often uncomfortable. If you try to purchase privately you鈥檒l have to take on significant risk, and negotiating with a traditional dealership can be unpleasant and combative.
鈥淲e call those 鈥榠cky points,鈥欌 says Austin Calla, co-founder of in Walnut Grove. 鈥淎lmost everyone has had a bad car shopping experience: an hours鈥 long purchase process, a salesperson who suspiciously leaves the negotiation table to 鈥榮peak with the manager,鈥 or just a bad feeling as you drive off the lot, not knowing if someone鈥檚 taken advantage of you.鈥
Calla and the rest of the DealerShift team have experienced that unpleasantness from both sides: as customers, and as co-workers at a traditional manufacturer dealership. Even though they believed in transparency as individuals, the business model of these traditional dealerships made it impossible to improve the shopping experience. So they started their own used car dealership.
鈥淲e all grew up in Walnut Grove, and are proud to give our local community the service it deserves.鈥
Transparent, fair vehicle shopping
DealerShift doesn鈥檛 have commissioned salespeople. That means customers feel more like they鈥檙e browsing at the Apple Store than negotiating at a dealership showroom.
鈥淩ather than setting prices high and forcing customers to negotiate, we offer price our vehicles aggressively, with minimal profit margins thanks to our low overhead model. We offer full transparency by sharing all of the data we use to price our inventory. As a result, everyone receives a fair price and there鈥檚 no need to negotiate,鈥 Calla says.
鈥淲e鈥檙e bridging the gap between old fashioned dealerships with slick, pushy salespeople and newer online-only, add-to-cart businesses. Our clients still want to test-drive and view pre-owned vehicles before they buy. We show them a detailed inspection and photograph all cosmetic blemishes for full transparency.鈥
DealerShift also promises a seven day (300 km) money back guarantee on all purchases, which gives customers an extra piece of mind and removes the chance of any buyer鈥檚 remorse. Visit their showroom at or have them deliver a vehicle anywhere in the Lower Mainland for a free, no obligation test drive.
Test drives are available anywhere from Chilliwack to West Vancouver by appointment only.
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Make an appointment to meet your neighbours at DealerShift and soak in the unique experience at their Walnut Grove showroom, Browse their and learn more about how DealerShift is doing cars differently on , and at .